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Past Customers:
We are sure you will love our new
website, but if you prefer, you may still scroll down to use our old website. We
have all research areas completely intact for our past customers who may prefer to use
the navigation style with which they are familiar. New visitors may
find the simple listing of part numbers on our old site valuable until
we get all these lists transferred to the new site.
Refund Policies
Internet Parts Sales:
Due to the difficult nature of finding a belt or needle cross reference.
YOU ARE PURCHASING A CROSS REFERENCE SERVICE AS WELL AS A PRODUCT.
You are paying for NON REFUNDABLE RESEARCH TIME. Not all the
info supplied to us is 100% accurate
or totally clear. So, sometimes it may take a second attempt, (requiring
you to exchange your needle and
include the original) We cannot and so do not gaurantee 1st time accuracy
of a cross reference. As indicated
below we are happy to give you a 'no cost'/free exchange. BUT
if you just give up at the first needle and want a refund,
there are still postage/research/credit card fees etc. that you cause
us to incur as a result of your inquiry.
(Belts, Needles, Cartridges, Phono Preamp,
Discwasher, Head Cleaners)
We will
exchange any part
we sell on the internet FREE of any additional
charges provided the exchanged
item has close to the same value as the replacement
item. If the value of the exchanged
part is over $3 different than the replacement part
then the actual price difference
is refunded or charged. ITEM MUST BE IN RESALEABLE
CONDITION. $10 FEE IF PACKAGING
IS MISSING OR BADLY DAMAGED.
Don't call or email us to ask if
you can return it, you can! Mail it to the envelope
return address,
include all possible model#'s AND applicable brand names,
your phone # and return address.
Don't assume we'll remember an email or phone call from
a week or two ago.
If you are returning a needle that doesn't fit, then
include the original needle as well so we
can better match it for you. If
you are requesting a refund, and you placed your order by phone,
you
must include a copy
of your receipt or the exact date you placed the order and your
credit card#
with expiration date or your refund
can't be processed as we don't keep card#'s on file.
We will
refund any part
we sell on the internet minus a $2-$4 postage/restock/research/handling
fee.
(at our descrection)
are available Within
days only Refund/exchange contingent
upon
returned item(s) being in good resellable
condition.
Internet Product Sales:
(Modern & Nostalgic Turntables)
RETURN AUTHORIZATION REQUIRED BY PHONE!
25% restock fee on returned turntables/Stereo
equipment. Free telephone
troubleshooting of problems, operational
questions etc. Repairs must be sent
to an authorized service center
for the respective manufacturer. No we will not
pay s/h if you have to mail a defective
product in for repair under warranty; it's the
manufacturers fault not ours. Shipping
damage: contact UPS all items will be shipped
w/insurance.
are available Within
30 days only Refund/exchange contingent
upon returned
item(s) being in perfect OPERATIONAL/COSMETIC
resellable condition W/ALL
MANUALS/ACCESSORIES.
We have Xref info for most ANY
TYPE equipment; send us
if
your brand/model not yet listed.
300+ COLOR
© 2003, AVCR Electronics, Corvallis, OR, USA